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Wireless Beyond Naming Rights
“We are recognizing that some type of wireless solution has to be part of our overall strategy,” explains ImOn Communications President & CEO Patrice Carroll. She goes on to say that fiber and wireless are complementary and in some extremely rural areas wireless is the only economically viable way to provide broadband service. Wireless, in…
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Augmenting the Human Customer Service Touch
Sandy Hendrick of HTC provides sage advice regarding the importance of being a data-driven company and how that allows automation to help provide a better customer experience.
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Future-Proofing the Network to Remain Competitive #WEC20
“Our members are future-proofing their networks by either upgrading DOCSIS or fiber to the home (FTTH),” says NCTC CFO, Lisa Hood. Hood was reflecting on Frank Louthan’s recommendations that NCTC members continue their investments in their respective networks. According to Louthan, Managing Director, Telecommunications Services at Raymond James at WEC2020, this continued investment will keep…
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Webinars, Whitepapers & Meet-Ups – #WEC2020
Member education will be an increasingly important service for NCTC and leading that effort is Don Simon. WEC2020 was Don’s debut at an NCTC event and, in this brief overview, he outlines some of the approaches NCTC will be taking to educate members about new products and services. With his diverse and complementary background that…
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LEO Satellite and More Explained by CableLabs
After many variations through the decades, broadband via satellites may leap past the hurdles that have kept it a niche service. This is one of the takeaways from a conversation with Shahed Mazumder, Principal Strategist (5G/Wireless) for CableLabs, at the WEC2020. To be clear, this doesn’t mean that satellite broadband will be competitive for…
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Persevere with the Grit of Yesterday’s Leaders #WEC20
“Every phase of new technology goes through a curve full of excitement upfront, initial success and, as it grows, it hits speed bumps and don’t let that discourage you,” said Rich Fickle, CEO & President of NCTC. In the above video, Fickle reflects on the grit of the pioneers who built the cable television industry…