-
Common Sense Approach to End Child Identity Theft
Customer Service Agent: “Someone, and I don’t know who, they have [an] account in your name.” Customer: “It was probably my mother.” The above excerpt is an example of a problem that David Howe, president of SubscriberWise, sees way too often in his other role as credit manager for MCTV, an Ohio-based, last-mile provider of…
-
Broadband Is Rural Economic Development
Regardless of whether it is agriculture, education, manufacturing or service industries, broadband is a must-have infrastructure to spur rural economic development, says Jessica James Golden, Strategic Outreach Manager of NTCA. As such, NTCA’s members are in a special position to help market the communities they serve, as well as bring various community members together to…
-
A Network of Networks
With over 80,000 route miles of middle mile fiber and hundreds of points of presence, INDATEL and its partners have become an important part of the Internet infrastructure that connects the rural and urban parts of America. In the above interview, INDATEL Executive Director, Max Huffman talks about the importance and challenges of interoperability with so…
-
The Service Provider Flop
Using the high-jump and the initially unorthodox Fosbury Flop from the 1968 Olympics as a metaphor, Calix’s David Seda, the keynote speaker at the 2015 IP Possibilities Conference, suggested that it is time for the Service Provider Flop. That is, service providers must go from a network-centric way of looking at things to “Subscriber In”. This…
-
The Invisible Beacon – The Online Community Bulletin Board
“Any time you can aggregate an audience with a common place and purpose – whether it is a concert or a museum or a church service – you have the ability to deliver the most beneficial information right there and then,” said George Henny, Co-Founder of Artifact Technologies. Many will recognize Henny from his leadership roles with independent telecom…
-
Time for Personal & Persistent Numbers
$229,500 is an awfully expensive wrong number. As has been widely reported, a Manhattan federal judge fined Time-Warner $1,500 for each of Time-Warner’s 153 unwanted calls to Araceli King resulting in the aforementioned hefty fine. Time-Warner’s Interactive Voice Response (e.g. robo-calling) system was calling the correct phone number. Unfortunately, for Time-Warner, that number was no longer…