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What Do Customers Want?
Knowing what customers want is the universal quest for service providers and manufacturers. Emily Hossellman has a first row seat to the frustrations and excitement that customers feel with new products in her role as Director of Marketing for Centercode has garnered some valuable insight into how people feel about smart home products. As background,…
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The Conference Whisperer
One of the exhilarating, some would say stressful, aspects of organizing a conference is adjusting to last-minute speaker cancellations. In the case of last February’s Winter Education Conference, NCTC did an amazing job of finding a replacement luncheon keynote after the original speaker had to bow out after inclement weather ruined his travel plans. Mark Cordes…
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Smart Energy Opportunities in the Smart Home
“The analytics, just like the network and all the technology, should just fade away into the background,” says Tom Kerber, Director, Research Energy and Home Controls of Parks Associates. Kerber was speaking to the idea that customers want smart energy features to work in the background, providing comfort and efficiency without having to be in…
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A Fiber Reality – Working from Home in Rural Michigan’s UP
Normally, ViodiTV travels across the fruited plain to help tell the stories of how robust broadband can transform rural communities. In the above interview, rural America traveled to Silicon Valley in the person of Jonathan Gennick. Gennick hails from Munising, MI and was in Silicon Valley at the Augmented World Expo 2016 searching for authors…
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The Industrial World of Things
“The industrial world is really where a lot of the Internet of Things is happening,” says Chris Rittler, CEO of ABB Wireless. ABB Wireless is part of the Zurich-based, ABB group, which is a supplier to the industries ranging from construction to manufacturing to utilities. In the above interview, filmed at Internet of Things World conference,…
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Melding Human and Machine
Interacting with computers using natural language has become the norm in the past couple of years thanks to the efforts of tech stalwarts like Apple, Amazon, Google and Microsoft. Comcast has simplified search, discovery and control with its Xfinity Remote with voice control, which allows one to interact with television via voice. The question is…
