“The analytics, just like the network and all the technology, should just fade away into the background,” says Tom Kerber, Director, Research Energy and Home Controls of Parks Associates. Kerber was speaking to the idea that customers want smart energy features to work in the background, providing comfort and efficiency without having to be in control.
Kerber talks about the potential opportunities for both telecom operators, as well as energy providers to include energy production (e.g. solar) and efficiency (e.g. smart thermostats) as part of a smart home offering.