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21st Century Technology Etiquette

Two years ago, we opened the New Year with a review of the book, Talk to the Hand.  This book looked at the increasing coarseness in today’s society.  Although not necessarily the intent, this book gave some good ideas as to ways telecom companies could improve customer service.  

Along these same lines, we kick off this year with some great advice from the granddaughter of the Queen of Etiquette, Emily Post.  In this brief video, Anna Post gives tips on the proper use of email, instant messaging, speaker phones, video conferencing and new technologies in general.  Feel free to pass this video along, as she has some common-sense ideas on the proper use of these relatively new communication methods.

(video source:  Logitech)

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