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A Self Learning Support System
“Bringing and building smart support for devices,” is the role that John Fisher has at Troppus Software Corporation, an Echostar company. Fisher describes the role of their software in helping service provider improve the efficiency of customer support for service providers. With a multi-tier support system that is integrated at the home network level, Troppus…
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Connected Home at the Core of Telecom Success
“The connected home is no longer sort of a peripheral interest. It is core to the success and future of telecommunications services in our country and the world as well,” said Stuart Sikes, president of Parks Associates. Sikes was referring to how the co-location of the Parks Associates’ Connections Conference with TIA 2012 symbolizes the…
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Taking a Byte out of Mobile Broadband
More efficient use of mobile networks is the problem that Bytemobile solves, as described in this video interview with Mikko Disini of Bytemobile. Carriers are using Bytemobile’s technology to get more of their existing spectrum. As Disini points out, this improves carriers’ cash-flow from their existing networks, which helps fund the build-out of their next…
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All Carrot, No Stick – The Peak Time Rebate
Giving people an incentive to voluntarily reduce energy usage during peak demand is what Ted Reguly of San Diego Gas and Electric discusses in this video interview. Reguly discusses the challenges of making customers aware of the program and then giving incentives appropriate to a given customer. He suggests that the role San Diego Gas…
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3M Connectivity Points in 18 Months in Ohio
Connecting the rest of Ohio with broadband is the goal of Agile Networks. In this interview at the TIA 2012, Agile Networks’ CTO Kyle Quillen explains how they will be using a hybrid network of fiber and wireless to bring broadband to both the unserved and served areas of Ohio. The roots of this project…
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Discovery and Learning in Silicon Valley
“Learning is the process of discovering and exploring,” says former student and ClassConnect founder, Eric Simons. Simons talks about the importance of putting rich (e.g. video, audio, interactivity) content into the hands of students to engage them in the learning process. His company, ClassConnect, has content curation and creation tools that fit into a teacher’s…
