Know Your Customer’s Business – Part 1

Cable industry engineering icon and SCTE Hall of Fame member, Jim Farmer, who retired in August after some 45 years of service to the cable TV industry, discusses some of the people who influenced his career.

He also indicates that engineering organizations, such as IEEE and SCTE, were important to his growth as an engineer as well as the growth of the industry. The strength of these organizations lies in their membership. SCTE also provided Farmer with a good opportunity to mix with his customers. He stresses that it is critical for engineers to understand their customers’ business.

Click here for Part 2 of this interview, as Mr. Farmer will talk about the product that changed his career and the industry. He will also provide some sage counsel for those just starting their engineering careers.

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