ViodiTV Videos About Broadband, Technology, & More
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The Remote Audiologist #CES2020
A hearing aid that is practically invisible fits, snugly in the ear canal, and lasts 16-hours on a charge is an attractive option for those facing hearing loss. Couple that with an overall cost that is 50% less than traditional hearing aids and Eargo’s Neo HiFi solution could help the tens of millions of people…
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Protect and Rescue, If Necessary #CES2020
A hardware device that will capture an image of your computer’s configuration, back-up all your files and provide virus and ransomware protection is what ResQ debuted at CES2020. Lose your computer or held up by a cyber bandit? No worries. Simply plug the ResQ Protect into your computer’s USB port and it will be restored…
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Rising Above Political Divisions – TIS20 Wrap-up with Matt Polka
“Hopefully, we can rise above political divisions and focus on better mapping, better identification of who needs broadband, and how we can work together to make sure they get it,” states Matt Polka. Polka, president and CEO of ACA Connects, is referring to a comment made at last week’s 2020 Independent Show (TIS20) by political…
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Future-Proofing the Network to Remain Competitive #WEC20
“Our members are future-proofing their networks by either upgrading DOCSIS or fiber to the home (FTTH),” says NCTC CFO, Lisa Hood. Hood was reflecting on Frank Louthan’s recommendations that NCTC members continue their investments in their respective networks. According to Louthan, Managing Director, Telecommunications Services at Raymond James at WEC2020, this continued investment will keep…
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Lumpy or Squishy Gets a Response – #TIS19
A 6% return on a direct mailer is an example of an outstanding result that Suzanne St. Pierre, Marketing & PR Specialist for All West Communications, describes in the above interview. St. Pierre explains that direct mail is a way for a company’s message to rise above the digital media chatter. Her recommendation is to…
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Social Customer Support #TIS19
Moving from customer service to customer experience is the change in approach that Misty Tuttle, Sales and Marketing Manager for Horizon, describes in the above interview. She speaks about the importance of meeting the customer where they are and providing support when needed. She is skeptical of the ability of automated bots as replacement of…