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A new look at the 80/20 rule
James Kovaly of Cisco gives a new prospective on the 80/20 rule… the significance of attending NTCA and OPASTCO conferences like IP Possibilities. ViodiTV at IP Possibilities 2008 is being brought to you by Entone.
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Universal Broadband
In this brief interview given at the IP Possibilities Conference & Expo, John Rose, President of OPASTCO, talks of the concept of universal broadband. OPASTCO represents 500+ independent telecom operators, which primarily serve rural areas of the U.S. and Canada. Rose suggests that broadband is not a one-size-fits-all service and, as such, operators will have to…
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Bundling By a Thousand Cuts
Introductory pricing for telecom services has caused this author extreme frustration. Warren Lee, President and CEO of NeoNova, explains how one cable operator gradually gets their customers to pay more for services they might not have ordered in the first place. The operator has something like an 88% retention rate of its customers using this technique. Lee…
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Are We at the Tipping Point?
“Soon the Millennials and Gen-Xers will take over,” so said telecom analyst and journalist, Gary Kim. In this brief video, Kim talks about why this shift in culture is important to service providers. He also suggests that operators, particularly mobile operators, need to consider more than bandwidth when determining network robustness. ViodiTV at IP…
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Broadband Customer for Life
David Lewis of TCA , a prominent consulting firm to independent telcos, discusses the importance of broadband for an independent telco to retain its subscriber base. He recommends that independent telcos find services to add value to the broadband pipe; before someone else does. This program at IP Possibilities 2008 is brought to you by…
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Software as Services – Microsoft & OPASTCO
Brought to you by Innovative Systems George Henny of Fiber Cloud discusses the announcement between OPASTCO and Microsoft in this interview filmed at the OPASTCO 2008 Winter Convention. Henny discusses how important software as a service will be to businesses with less than 150 employees and how this creates opportunities for the independent telco. He…
