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A Platform for Supporting the Customer
Jordan Socran of Radialpoint discusses their solution for helping service providers and CE vendors help provide support to their customers. Through its platform and/or agents, Radialpoint leverages a brand’s existing customer support approach to help consumers with their connected home needs. Radialpoint wants to help their customers compete with offerings such as Best Buy’s Geek…
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Crossroads for Mobile Carriers
Mobile carriers are at a cross roads in terms of being able to monetize the investments they have made in their infrastructure, according to Harry Wang, Director of Health and Mobile Research for Parks Associates. Looking at other markets and ways, such as Machine to Machine connectivity, to build on that infrastructure will be critical…
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Networking Inside the Plug
A Smart Energy HAN Consortium is how Alan Weissberger titled his blog post about an alliance of alliances that consists of the WiFi Alliance, the Home Grid Forum, Zigbee Alliance and the HomePlug Alliance. As Alan explains, the intent of this super group is to help companies that provide products that communicate over IP to…
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Lights, Shades and Temperature Control – Automatically
According to a newly released Parks Associates’ report, , IP-Based Home Monitoring: Security, one-third of U.S. households find the idea of remotely turning on and off lights, controlling thermostats and appliances via web-enabled devices to be very appealing. Matthew Swatsky of Lutron demonstrates what this looks like by remotely controlling lights, shades and temperature control at Parks Associates…
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A Cap to Represent CAP
The best trade show displays are sometimes the least costly. In the case of this display at the 2011 Independent Show, Wendell Woody of Monroe Electronics improvised after his equipment didn’t arrive in time for the exhibit part of the conference. Using a baseball cap to draw attention to the acronym CAP (Common Alerting Protocol),…
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Compliance Before the Rules
Putting the cart before the horse is how one panelist at The 2011 Independent Show characterized the FCC’s compliance requirements to EAS CAP (Emergency Alert System, Common Alerting Protocol) rules that have yet to be finalized. As Matt Polka, president of the ACA (American Cable Association) points out in this exclusive video interview filmed at…
