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The Best Service Is No Service
“The best service is no service,” explains Cable One’s Senior Vice President-Chief Sales and Marketing Officer, Jerry McKenna. McKenna discusses why his company won the Cable Fax Independent Operator Award for 2013. Quick and proactive resolution of problems is a key reason they won the award. He suggests some of the benefits beyond excellent customer…
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The Independent Show – 2013
Anyone interested in what is going with rural broadband, should have been at the 2013 Independent Show in San Diego. The following playlist of videos provides a flavor for this multi-day event. To read the individual posts from this event, go to: http://www.viodi.tv/category/vioditv/independent-show/ Thanks AXS TV and Viamedia for advertising with ViodiTV on the hotel channel at The Independent…
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We Are Different than the Big Guys
“Washington talks very much about we need to get more broadband into rural areas, but they are still regulating smaller companies many times as if they are larger companies,” said ACA president and CEO, Matt Polka. Polka indicates that regulations threaten his members’ ability to not only offer broadband, but to stay in business. Echoing…
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Fiber Network Powering Broadband & Now Video
The juxtaposition of a fiber optic cable on a dirt road paints the picture of many parts of rural America and glimpses of the stark contrast in infrastructures can be seen in the above video. With 1,300 miles of recently deployed fiber and an average of 2.5 customers per mile, United Electric Cooperative is providing broadband…
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Wireless Needs Fiber, Not Pixie Dust
“It’s very difficult for policy makers to keep up with what the industry is actually doing,” said Shirley Bloomfield, CEO of NTCA. The implication is that it is unclear how rules will change due to slow reaction of policy makers to fast-moving innovation. As a result, operators face uncertainty, which, to some extent, holds back…

