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Competing on a Two-Way Basis
Jeff Leslie of ITS Fiber and ITS Telecom, a last-mile provider of broadband and data center services in south central Florida, explains the importance of the just enacted modification to NECA Tariff #5 that will allow rural carriers to competitively price symmetric services on their fiber to the home networks. ITS Telecom is an incumbent LEC that serves…
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What Was He Thinking?
The opportunity to peer inside someone’s brain might be frightening, mysterious and humorous. Steve Gleave gave attendees of the 2014 Metaswitch Forum the chance to take a lighthearted and entertaining peek into his thoughts. Gleave, who is Senior Vice President of Marketing for Metaswitch, made excellent use of video and the stage to illustrate how software has decoupled from hardware…
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A Quantitative Cultural Transformation
Translating mission statements and vision statements into to transform corporate culture is what Albert Bodamer of Bodamer Consulting, LLC discusses in the above interview filmed at NTCA’s 2014 Finance and Accounting Meeting in San Jose. Bodamer talks about how his clients have used a Balanced Scorecard (BSC) to quantify their high-level goals. The Balanced Scorecard converts the…
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Managing Risk for New Services #Summit21
“Once you are given the responsibility to protect and manage [somebody’s else’s data]…you need to make sure you are taking all the necessary steps to protect your customers and your clients,” says Stephen Gorman of The Hartford in the above interview. Gorman was referring to the idea that service providers need to account for the security…
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SOC It to Me – Building a Culture of Ethics, Accountability & Quality
SOC-2 (Service Organization Control) compliance is a must-have for certain clients of data centers, as pointed out in the above interview with Brian Steuve and Robert Koch of the accounting firm of Olson Thielen. As Steuve indicates, it is about building trust and putting controls in place that puts clients’ minds at ease. More than…
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Better Driving Through Metadata
Great racing athletes are able to visualize their every move giving them a mental picture for how they should perform. For the rest of us, Chevrolet may have the answer in the form of its Performance Data Recorder (PDR) in the 2015 Corvette Stingray, which is notable as it is the first telematics system to be…
