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The Best Service Is No Service
“The best service is no service,” explains Cable One’s Senior Vice President-Chief Sales and Marketing Officer, Jerry McKenna. McKenna discusses why his company won the Cable Fax Independent Operator Award for 2013. Quick and proactive resolution of problems is a key reason they won the award. He suggests some of the benefits beyond excellent customer…
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Reducing Barriers to Broadband Rights of Way
In comments made last Friday to the American Legislative Exchange Council’s Task Force on Communications and Technology, FCC Commissioner Ajit Pai suggested that state legislatures need to be proactive in reducing and removing barriers for over-the-top business of all types, such as the examples he provides in telemedicine and transportation. Pai stated that, “States should be…
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7 Tips for Sales Success
“We all need to be on top of our sales game,” said Kristi Westbrock, Director, HR, Sales & Marketing for CTC. Speaking at the 2013 MTA Annual Convention, she points out that it is important for everyone in a company to have an appreciation for selling. For CTC, part of this translates into their front…
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Pent Up Demand for Broadband Operator Deals
“It’s always been difficult for the smaller operator to get funding,” said Pat Thompson of Pat Thomson Company. In this regard, Thompson, who is a long-time ACA board member, points out the importance of ACA’s efforts to get Washington to provide regulatory relief. She points out that, thanks in part to regulatory burden, cable systems…
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The Independent Show – 2013
Anyone interested in what is going with rural broadband, should have been at the 2013 Independent Show in San Diego. The following playlist of videos provides a flavor for this multi-day event. To read the individual posts from this event, go to: http://www.viodi.tv/category/vioditv/independent-show/ Thanks AXS TV and Viamedia for advertising with ViodiTV on the hotel channel at The Independent…