“Incredible change…more in the last 10 years than the earlier 100 years”, is how Geoff Hollingworth of Ericsson characterizes the impact of technology on society. As an interesting proof-point, Hollingworth’s son makes an appearance talking about the high expectations that the customers of tomorrow have. Companies will need to transform their businesses in order to meet these expectations.
Hollingworth suggests that it will be imperative for organizations to understand their core business. In the case of service providers, particularly mobile operators, one way to look at their business as “Digital logistics suppliers for the world.” Making sure content arrives in a secure and reliable way will be increasingly important, says Hollingworth. As he suggests, our lives will depend upon reliable networks.
[ViodiTV coverage of Connections 2012 brought to you by Parks Associates]
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