Not Going to Disrupt Our Customers

“We don’t want to disrupt our customers,” said Colleen Abdoulah, CEO/President of Wide Open West!, at the 2012 ACA Summit. She explains that costs for retransmission of broadcast signals doubled and tripled the previous agreements. She was speaking of the challenges her company, as well other ACA member companies, face in terms of retransmission consent negotiations and how those challenges lead to escalating costs for the viewer.

This video, edited by Roger Bindl, provides a variety of cogent soundbites from this very important conference for any rural telecommunications operator attempting to provide residential video and broadband services.

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